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FREQUENTLY ASKED QUESTIONS

What if I need to return or exchange an product?

Due to the pandemic, we are extending our Return, Exchange & Refund policy. You have 45 days after the delivery date to contact us by email contact@skins.design.

What if I need to be refunded?

Once your return is received, we will send an email to notify. The refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

When will my order will ship?

Most products ship within 5 business days.  If we cannot ship your product within that time frame we will contact you by email and/or phone.

Will I receive tracking information?

Yes, you will receive a UPS tracking number the day your order ships.  Please check your spam/junk mail if you don't see it in your inbox.

 We're Here to Help You!

Address
200 E. Avondale Dr
Greensboro, NC 27403
 

Email

skins@skins.design

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